Customer Support Executive Jobs in Ludhiana - Space consultant

Customer Support Executive

Space consultant

0 to 1 Years

10000 - 12000 Monthly

Expired

Posted: 27 Oct 18

Position:Customer Support Executive.
Quality Department (Married Males &Female).
Experience –0-1 year.
Qualification –Masters in Food Technology / Bio –Technology / Bio-Chemistry / Microbiology or equivalent degree.
Salary –10–12 k + Incentives.
Job location–Ludhiana.
Note: Line up candidates with excellent communication skills & knowledge of E-mail & MS-Excel.

Responsibilities:

Answer calls professionally to provide information about products.
Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Answer questions about products or the company.
Ask questions to understand customer requirements.
Enter and update customer information in the database.
Handle grievances to preserve the company’s reputation.
Keep records of calls and sales and note useful information