Customer Support Executive Jobs in Madurai - ALPHA INFO PARK

Customer Support Executive

ALPHA INFO PARK

0 Years

6000 - 10000 Monthly

Expired

Posted: 08 Dec 17

Job Description

We are having urgent opening for SEMI/NON VOICE PROCESs

looking for 50+ candidates at the immediate basis.

Job Description

To operationally manage Semi /Non Voice Process
Respond to Query/Complaint/Request from customers including follow-up and close looping. Support includes (applicable to all processes/queues)
complete customer satisfaction before closure of case.

Key operational deliverables will constitute:

Provide higher first transaction resolution for all calls received
Faster reply to customer call with minimum turnaround time

Required skill set:

Good communication skills
Freshers can also apply
Qualification Any Graduation/diploma

Salary & Shift timings:

Salary 6 k to 10k
Night shifts
Salary: INR 6000 - 10000 P.M.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: customer support executive
Role: Non technical
Employment Type: Permanent Job, Full Time

Key skills

Customer Service
Customer Retention
Communication Skills
Operations
Customer Satisfaction
non voice
call centre
inbound customer care

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id365691

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Tamil Nadu

Country India

About Company

Alpha Info Park is a Software and Web designing company in Madurai, Tamil Nadu, India. We are delivering various types of computer and Software based services to our customers. Also doing Bpo process and outsourcing. We are all young. We did many more successes to our clients. Alpha to Omega in Computer technology

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