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Customer Support Executive Jobs in Madurai - HTS

Customer Support Executive
HTS
HTS
Last Date 01 Jan 2018

HTS - Job Details

Date of posting: 02 Nov 17

Job Summary

  • The customer service executive is mostly responsible for attending to customer’s needs and complaints to the best of their ability
  • To serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints.

Required Skills

  • Good verbal communication skills
  • Ability to adopt to any kind of environment
  • Good in flexible attitude
  • Able to work in night shifts if required
  • Good Learning Capability
  • Problem solving skills
  • Interpersonal skills

Responsibilities

  • Phone calls to be answered professionally to provide information about products and services as per customer queries, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Provide pricing and delivery information
  • communicate and co-ordinate with the internal departments
  • Ensure maximized productivity and minimized costs.
  • Encourage and motivate team members for continuance of quality service delivery.

Hiring Process : Face to Face Interview

About HTS

Hitasoft is a fast growing website development and mobile application development company. We have more than 6 years experience in providing End-to-end IT solutions by engaging a team of IT experts and cutting edge technologies. Our team is comprised of experts who possess artistic and imaginative flair for design and apply the latest technologies in creating applications that make us deliver high-powered, functional web and mobile development products.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer service Executive
Diploma, B.Com, BA, BBA/BBM, BCA...
Customer Support Executive
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Call Center, English Speaking, International BPO

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HTS recruiting Customer Support Executive fresher’s in Madurai. The HTS vacancies for Customer Support Executive is filled through Face to Face Interview etc.
HTS jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BEd, B.Arch, B.Pharm, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to HTS recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of HTS and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of HTS and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.