Customer Support Executive Jobs in Mangalore - Karvy Digi Konnect Ltd
Customer Support Executive
Karvy Digi Konnect Ltd
0 Years 
8000 - 9100 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 11 Apr 19
Job Description
Job Description
Position Summary
Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. These professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities
- Handling incoming Calls
- Providing resolution to Customer
- Ensure that the required Service Level Agreements are met.
Education & Experience
- Under graduates/Graduates
- Fresher & 0 To 1 year experience
Desired Skills and Abilities
- · Excellent Communication skills.
- · Language 1 –Kannada/Malayalam
- · Language 2 – English- Ability to Read, Write, Speak to suit Business need.
- · Customer Focus and Being Attentive.
- · Ability to work under pressure
Standards for measuring success
- · Customer Satisfaction
- · Meeting required average handle time
- · Quality scores.
Transport
- · One way Transport – Between 8 PM and 6 AM.
Location and Shift timings
- · Mangalore
- · 24/7 Rotational Shifts.
- · Rotational Weekly Off
Designation
- CSO (Customer Support Officer) Level 1
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id599235
Job Category Diploma , Tech Support
SkillsComputer Operater
Locality Address
State Karnataka
Country India
About Company
Karvy Digikonnect Ltd
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