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Customer Support Executive Jobs in Mangalore - Karvy Digi Konnect Ltd

Customer Support Executive
Karvy Digi Konnect Ltd
8000 - 9100 Per Month
Customer Support Executive Jobs in Mangalore - Karvy Digi Konnect Ltd
Last Date 10 Jun 2019
This Job is Expired

Karvy Digi Konnect Ltd - Job Details

Date of posting: 11 Apr 19

Job Description

Position Summary

Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. These professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

  • Handling incoming Calls
  • Providing resolution to Customer
  • Ensure that the required Service Level Agreements are met.

Education & Experience

  • Under graduates/Graduates
  • Fresher & 0 To 1 year experience

Desired Skills and Abilities

  • ·         Excellent Communication skills.
  • ·         Language 1 –Kannada/Malayalam
  • ·         Language 2 – English- Ability to Read, Write, Speak to suit Business need.
  • ·         Customer Focus and Being Attentive.
  • ·         Ability to work under pressure

Standards for measuring success

  • ·         Customer Satisfaction
  • ·         Meeting required average handle time
  • ·         Quality scores.

Transport

  • ·         One way Transport – Between 8 PM and 6 AM.

Location and Shift timings

  • ·         Mangalore
  • ·         24/7 Rotational Shifts.
  • ·         Rotational Weekly Off

Designation

  • CSO (Customer Support Officer) Level 1

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Karvy Digi Konnect Ltd

Karvy Digikonnect Ltd


This Job is Expired
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Karvy Digi Konnect Ltd recruiting Customer Support Executive candidates nearby Mangalore.Karvy Digi Konnect Ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Karvy Digi Konnect Ltd Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mangalore can apply for Customer Support Executive position in Karvy Digi Konnect Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Karvy Digi Konnect Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Karvy Digi Konnect Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Karvy Digi Konnect Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Karvy Digi Konnect Ltd and near your city and get a secured career.