Customer Support Executive Jobs in Mangalore - Karvy Digikonnect
Customer Support Executive
Karvy Digikonnect
0 Years 
9000 - 10000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 02 Apr 19
Job Description
Position Summary:
- Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests.
- These professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
- Handling incoming Calls
- Providing resolution to Customer
- Ensure that the required Service Level Agreements are met.
- Education & Experience
- Under graduates/Graduates
- Fresher & 0 To 1 year experience
- Excellent Communication skills.
- Language 1 –Kannada/Malayalam
- Language 2 – English- Ability to Read, Write, Speak to suit Business need.
- Customer Focus and Being Attentive.
- Ability to work under pressure
- Standards for measuring success
- Customer Satisfaction
- Meeting required average handle time
- Quality scores.
- Transport
- One way Transport – Between 8 PM and 6 AM.
- Mangalore
- 24/7 Rotational Shifts.
- Rotational Weekly Off
- Designation:CSO (Customer Support Officer) Level 1
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id591680
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
|
Genesis |
Incorporated in 1979 by 5 Chartered Accountants. The first branch was opened in Mumbai. |
|
Major Businesses |
•Karvy Consultants Ltd: First Registrar to be awarded ISO 9002 •KCPL: Largest Transfer and Registrar Agent, managing 2 crore accounts •Mutual Funds: One of the 3 largest distributors for Mutual Funds •Depository Services: Top 3 Depository participants of the country •Financial Services: Leading integrated financial services provider •KDMSL: TIN, PAN, Aadhaar, SECC (Socio Economic Caste Census) projects •NBFC: Secured and unsecured loans •Investment Banking: Top 10 Investment Bankers |
|
Employees |
About 32,800+ professionals across India and growing presence outside of India |
|
Recognition |
•Ranked amongst India’s top 5 in all its business segments |
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