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Customer Support Executive Jobs in Mumbai,Chennai - Core Integra Consulting Services Pvt Ltd

Customer Support Executive

Core Integra Consulting Services Pvt Ltd
experience-icon 1.5 to 3 Years
salary-icon 12000 - 22000 Monthly
Expired

Posted: 14 Dec 16

Job Description

No. of Positions: 2
Salary range (Gross Salary per month): 18-25 (negotiable)
Location & Reporting- Andheri office, reporting to TL/AM Escalations Desk
                                                                        
Duties & Responsibilities: 
  • Handling escalated cases coming from multiple sources.
  • Coordinate with internal team for case closure.
  • Connect with customers over call/email to keep them updated on case development.
  • Maintaining the relevant data for such cases and action taken.
                                              
  • Qualification: Graduate in any field/ PG/ Diploma and etc.     
Experience & relevant knowledge: 
  • Overall 1.5-3 years of experience in customer service, preferably in handling escalations.
  • Should knowledge of Microsoft excel, word & power point 
  • Exposure to e-commerce would be an added advantage.  

Job Particulars

Education B.Com, BA, M.Com, BBA/BBM, BCA, BSc, MCA
Who can apply Experienced (1.5 to 3 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id256377
Locality Address
Country India

About Company

Core Integra Consulting Services Private Limited is a services company that is focused on helping organizations enrich its human resources function through strategic partnering.
We help the HR organization:

  • Achieve compliance with Labor Law and many other regulatory areas by deploying specialist resources that can handle end-to-end processes in compliance management
  • Augment staffing in areas that are new, dynamic, or seasonal with trained and ready-to-deliver resources across the country and across industry segments
  • Recruit the best talent in the industry in a retained services model
  • Core Integra clients have the opportunity to optimize resources and enhance the value of the HR function by unlocking bandwidth within the HR function, matching human resources requirements with business dynamics, and gaining access to the best talent in the industry.
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