Customer Support Executive Jobs in Mumbai - Conneqt Business Solution Ltd
Customer Support Executive
Conneqt Business Solution Ltd
0 Years 
9000 - 10000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 10 Apr 19
Job Description
Customer Service/Inbound/Outbound/Sales
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id598459
Job Category Diploma , Tech Support
SkillsCustomer Care Executive
Locality Address
State Maharashtra
Country India
About Company
As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.
The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.
We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.
The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.
We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.
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