Customer Support Executive Jobs in Mumbai - MatchpointGPS Pvt. Ltd
Job Description
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- Receive calls from customer side and provide the information as per requirement of the customers. - Provide the proper information to customer by understanding the true concern. Handling customer and ensuring customer satisfaction by achieving delivery and service quality norms. - Strong communication, collaboration and team building skills in a professional manner. - Complete responsible for verifying customer details that are provide by the on calls. |
Job Particulars
About Company
TrackPoint GPS is a 100% subsidiary of Matchpoint GPS located in California; U.S.A. Matchpoint GPS is a Silicon Valley-based telematics solutions company that provides end-to-end hardware, software and services in the consumer and commercial telematics space. With our hardware having sold well over a million units, we are the only telematics provider in India with a U.S. made hardware that far exceeds all measures of compliance, reliability and dependability standards compared to any other solution in the market. We provide vehicle tracking services, we have pan India presence. Our tracker services are provided in vehicles like cars to track the vehicle and get real time location.
TrackPoint GPS have no visible competitors in India. The largest global player in this segment is Sierra Wireless which is a more premium and advanced product comparatively. TrackPoint GPS devices are designed in their US office and are manufactured in Mexico by Sierra Wireless which also does the quality audit of the product manufactured. The service technology is owned by TrackPoint GPS.
