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Customer Support Executive Jobs in Mumbai - Mindstorm Digital Marketing Pvt. Ltd.

Customer Support Executive
Mindstorm Digital Marketing Pvt. Ltd.
Mumbai(Malad West )
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
2012 - 2018
10000 - 20000 Per Month
Customer Support Executive Jobs in Mumbai - Mindstorm Digital Marketing Pvt. Ltd.
Last Date 26 Jan 2019

Mindstorm Digital Marketing Pvt. Ltd. - Job Details

Date of posting: 27 Nov 18
  • Track and monitor brand specific conversations and mentions on social media
  • Understand and address consumer queries effectively and actively on social media platforms
  • Identify the need to assign/forward the case to client team basis the sensitivity of the case
  • Establish the facts and gather details about the specific case by using the available tools, data and coordinating with different stakeholders
  • Pacify the customers/social audience by giving proper resolution
  • Actively draft and publish communication for pro-active social care for customers
  • Flag off and report perceived threat on social media to the larger social group and stay 

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Mindstorm Digital Marketing Pvt. Ltd.

Mindstorm is a full-service Digital Marketing Agency managing clients from around the world. We handle projects in India, Kenya, Tanzania, Ethiopia, Malaysia, Singapore, Hong Kong, Philippines, United States, Germany, United Kingdom & Australia. We provide our clients with services in Social Media Marketing, Digital & Social Media Customer Support, Creative Content Writing, Digital & Social Media Advertising, Influencer & Blogger Management, Search Engine Optimization, Website Design & Development.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Mindstorm Digital Marketing Pvt. Ltd. recruiting Customer Support Executive candidates nearby Mumbai(Malad West ).Mindstorm Digital Marketing Pvt. Ltd. vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Mindstorm Digital Marketing Pvt. Ltd. Company recruits a lot of candidates every year based on the skills English Speaking, Outbound Sales . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Malad West ) can apply for Customer Support Executive position in Mindstorm Digital Marketing Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Mindstorm Digital Marketing Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Mindstorm Digital Marketing Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Mindstorm Digital Marketing Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Mindstorm Digital Marketing Pvt. Ltd. and near your city and get a secured career.