Customer Support Executive Jobs in Mumbai,Nasik,Navi Mumbai - Innoware Group
Customer Support Executive
Job Description
- Lead generation through portals & available resources.
- High confidence level & pressure handling capabilities.
- Generate prospective national and international leads through live chats and calls.
- Qualify the leads based on the qualifying criterion shared by the management.
- Capable of giving initial level sales pitch & take the discussion to commercial negotiation.
- Customization of marketing collateral to use in customer pitches.
- Engage high value potential leads with the objective of making them our customers.
- Provide strategic inputs for the business based on interactions with prospective customers.
- Preparation of weekly, monthly and other business review decks.
- Conduct regular audits and report non-compliance.
- Conduct analysis for variances and help setting up corrective action.
- Ability to conduct analysis and derive meaningful result.
Job Particulars
About Company
Founded on February 2009 Innoware Group is among India's fast growing private sector business houses serving over 100 customers across Data centre solutions, Business Consulting, Web services, IT infrastructure, Media and Entertainment sectors to name some. The Group enjoys the unparalleled trust, faith and confidence of its customers, and is one of the most acknowledged brands in the country with a young, highly-trained and motivated workforce, with in depth expertise.
VisionThis modern age positively influences the lives of one in every 5 aspiring IT entrepreneurs across the globe. The Innoware Group strongly considers that it has a pivotal role to play in shaping the influence of technology in destiny of our future. Through its various consumer-facing businesses, the Group provides a robust platform to every individual / entrepreneur to realise his / her potential through its state-of-the-art products and services.
MissionBuild a global enterprise for all our stake holders, clients and a great future for our coming generations to utilise the power of technology to shape their destiny, ideas and grow beyond new horizons of innovation…