Customer Support Executive Jobs in Mumbai,Navi Mumbai - Hi2Buy.com Pvt Ltd
Customer Support Executive
0.6 to 1 Years 
Not disclosed 
Job Description
JD for Customer Service Executive:
- Customer Service Executive ensures that the needs of customers are being satisfied.
- Their aim is to provide excellent customer service and to promote this idea throughout the organization they work for.
- providing help and advice to customers using your organization’s products or services;
- communicating courteously with customers by telephone and email for order verification/ Confirmation.
- solving customers' problems, which may be complex or long-standing problems.
- handling customer complaints or any major incidents.
- issuing refunds or compensation to customers;
- keeping accurate records of discussions or correspondence with customers;
Job Particulars
About Company
What is Hi2Buy.com Pvt. Ltd. :
Welcome to Hi2Buy the most trusted online shopping destination for all your lifestyle needs.
Inspired by our countrys Unity in Diversity motto, we offer a diverse and a wide range of quality products across various categories. Your interest and happiness are always at the top of our mind. We ensure that our products are sourced from trusted brands, easy on your pocket and delivered to your doorstep at the right time.
Right from apparels, accessories, health and personal care products to home furnishings, kitchen appliances, electronics to automotive merchandise, there is something for everyone across all age groups on our shopping platform. All you have to is to click a button and the rest, we will take care!
We hand pick every product to offer an exclusive, authentic and trendy selection. At the same time, we also firmly believe in providing timely delivery and the best online deals so that you are always pleased with your choice.
Online shopping at Hi2Buy is a delightful experience. Start right now! (Shop right now!)
Vision
To become Indias preferred and the most loved online shopping destination.
Mission
· Continuously curate a collection of the best quality and diverse products for our customers.
· Set exceptional standards in customer service.
· Build profitable relationships with our customers as well as suppliers.
Background
Hi2Buy launched its e-commerce portal in 2014. The founders, Chirag Shah and Manan Parekh, have a long standing experience in the fields of electronics.
Where are we located:
We are headquartered at Grant Road, Mumbai.
