Customer Support Executive Jobs in Mumbai,Navi Mumbai - Mployed
Customer Support Executive
Mployed
Expired
Posted: 04 Oct 18
Job Description
Opening for Chat Support Executive - Thane
The primary responsibilities of a Chat/Email Support Executive would be :
- Respond on chats/emails to provide resolution to the query and obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Skills required:
- Prior Experience in Chat or Email compulsory
- Patience & Temperament
- Good communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle the pressure
Job Particulars
Education 12th Pass (HSE)
Who can apply Experienced (0.6 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id488088
Job Category Tech Support
Locality Address Thane, Vikhroli
State Maharashtra
Country India
About Company
About the Company
We are a multi-disciplined employment agency, where our consultants are experienced in a wide range of professional industries and sectors, so that our candidates can find their perfect job which is best suited to their experience and skills set.
Our Vision is to build ethical recruitment partnerships based on trust, integrity and honesty.We focus on the best people and find them great environments to work in.
We are dedicated to ensuring that our skilled and enthusiastic team focus on providing the very best service. That way, we build lasting relationships with our clients and candidates alike.
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