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Customer Support Executive Jobs in Mumbai,Navi Mumbai - Sapphire Management Consultancy

Customer Support Executive

Sapphire Management Consultancy
experience-icon 0 to 3+ Years
salary-icon 200000 - 350000 Monthly
qualification-icon Any Graduate
Expired

Posted: 22 Nov 18

Job Description

Hi Candidate,
Greeting From Sapphire Management Consultancy !!!
  • One of our leading client is hiring for Customer Service Executive for Mumbai Location. 
  • Designation:- Customer Service Executive 
  • CTC:- Best in Industry 
  • Job Location:- Mumbai (goregaon)
  • Experience:- Fresher can apply
Please find below JD:
Job Description:
  • Handle In-bound and/or Outbound calls.
  • Assist the customer in resolving customer’s Queries & Problems.
  • Represent the organization at all times
Key Responsibilities :
  • Answer customer queries and clarifying  them by providing accurate information.
  • Resolve customer queries by exploring the answers and relevant alternative solutions.
  • Determine the customer’s requirements and assisting them as per the process.
  • Capture & Maintain customer demographics accurately.
  • Complete necessary transactions on each call.
  • Enhances organization reputation by accepting ownership for accomplishing new anddifferent requests
  • Keep a tab on the changes in process & be update.
  • Route the escalations as and when required
Candidate  Requirements :
  • Must be a Graduate.
  • Fresher’s are also welcome
  • Candidates with 1-2 yrs of experience in any General Insurance company / Service Industry (preferred)
  • Commitment & Dedication to work and grow along with the organization
  • Referrals are highly appreciated !!! 

Job Particulars

Education Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id515217
Job Category Tech Support
Locality Address Goregaon East , Malad East
Country India

About Company

Sapphire management is a premier Talent Management Consultancy firm. The company was established in the year 2009, since then the unit has grown manifold. Committed to establish and maintain a positive difference to your staffing needs. We at Sapphire Management Consultancy are a headhunting and manpower recruitment firm. We have gained this recognition by providing exceptional services to our clients and candidates. We are in the business of effectively understanding your manpower requirements, procuring the candidate with the desired profile and building trusted relationships. With our industry expertise, we understand that company's today require more than a skilled candidate; they reach for employees who are productive, exhibit a positive attitude and have the ability to become a member of their team.
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