Customer Support Executive Jobs in Mumbai,Navi Mumbai - Swan Solution and services

Customer Support Executive
Swan Solution and services
2015 - 2017
1 to 2 Years
2000 - 15000 Per Month
Customer Support Executive Jobs in Mumbai,Navi Mumbai - Swan Solution and services
Last Date 16 Oct 2017

Swan Solution and services - Job Details

Date of posting: 17 Aug 17

  • We have opening for Customer support executive.
  • Designation-Customers Support Executive
  • Location-Parel
  • Experience:1-2 years
  • Background-MIS

Job Description:

  • Conducting various types of surveys on phone
  • Collating various types of feedback and carrying out analysis, creating presentations for feedback
  • Responding to email and telephone queries (Customer Care)
  • Maintaining enquiry database
  • Preparing monthly MIS
  • Preparing training certificates
  • Collating question bank

The competencies which are must for the position are:

  • MS Excel: vlookup, advanced pivots, simple formulae
  • PPT: advanced formatting
  • Good soft skills as role involves calling people to collect feedback

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1 to 2 Years)

About Swan Solution and services

Swan Solutions & Services Pvt Ltd.

Swan is a professionally managed company with a qualified management and technical team providing end-to-end Information Technology solutions for medium and large business enterprises. Over two decades, we have built a loyal client base that relies on us for providing and managing their information technology solutions. Associating with the best in IT majors in India and abroad; we strive to bring the best-of-breed solutions that meet the immediate and future needs of our clients. At Swan, our mantra to build customer loyalty is through timely and efficient service. Understanding the demands of the corporate world and our ever-ready attitude has won us many prestigious projects. Swan customer profile has been developed over the years to include successful and IT-savvy companies across all industry verticals. We have a strong understanding of needs of overseas branch operations and subsidiaries of large multinational corporations as well as managing the time lines and cost challenges of Indian customers. Our strong association with leading IT companies such as HP, IBM, EMC, VMWARE, CISCO, MICROSOFT, CITRIX, VEEAM, CYBEROAM, PALO ALTO, etc has provided us with an excellent technical and customer orientation that is hard to find elsewhere. Our technical aptitude is matched by our positive attitude towards problem solving and resource management of our customer needs. Since 1989, we have added many clients to our list, but we are more proud of the fact that we have now client relationships that span well over a period of 12 to 15 years.


Enterprise Solutions Division, Project Management Division, Infrastructure Management Services, Network Security Division

·        Industry

Information Technology and Services



·        Type

Privately Held 

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Swan Solution and services recruiting Customer Support Executive Experienced(1 to 2 Years) candidates candidates nearby Mumbai(Parel ), Navi Mumbai.Swan Solution and services vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Swan Solution and services Company recruits a lot of Experienced(1 to 2 Years) candidates candidates every year based on the skills Microsoft excel, English Speaking. The candidates with BSc, BCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Parel ), Navi Mumbai can apply for Customer Support Executive position in Swan Solution and services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Swan Solution and services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Swan Solution and services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Swan Solution and services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Swan Solution and services and near your city and get a secured career.