Customer Support Executive Jobs in Mumbai,Navi Mumbai - ValueFirst Digital Media Pvt. Ltd.
Job Description
Primary Skills Required:
- Good Communication oral & written.
- Marathi/Tamil language Speaking is preferred
- Quick learner
- Good team player
- Positive attitude
- Should know basics of MS office(word, excel and PowerPoint)
- Accountable for keeping the service quality levels.
- Must have good understanding of technical terms, interpreting the information and accordingly taking the right decision.
- Ability to build rapport with client and customers is of utmost importance.
Job Description:
- Candidate will be responsible for working on different platforms (i.e. SMS, Voice and Email).
- Candidate will be Interacting with the client on email or phone for maintaining customer relationship and troubleshooting issues.
- Will be responsible in providing end to end closure of issues and taking care of customer satisfaction.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id361639
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Andheri East
State Maharashtra
Country India
About Company
Founded in 2003, ValueFirst is a B2B company connecting businesses and consumers.With an aim to redefine the conversation space,ValueFirst focuse on bridging the communication gap between enterprises & its customers across multiple channels via SMS,E-mail,Voice,Digital,Mobile Apps & more.Empowering over 3 billion interactions per month for 1500 customers across BFSI, Internet, IT/Software, E-Commerce,Travel,Media,Hospitality & Manufacturing Sector,valueFirst is the pioneer in developing advanced communication workflows and automation platform.We are driven by 300+ passionate people.We have Global footprint across India, Middle East, Bangladesh & UK
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