Customer Support Executive Jobs in Mumbai - Vardhman Packaging Solutions

Customer Support Executive

Vardhman Packaging Solutions

0 Years

9000 - 12000 Monthly

Expired

Posted: 09 Oct 17

Customer Service Executive

On a daily basis the Customer Service Executive will be responsible for:

Answers inbound & outbound /email chat backend customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
Ensure satisfactory outcome for the customer and resolve issues fairly
Guide and advise customers about products and processes.
Follow set policies and procedures to identify technical issues
Manage back end work
Build sustainable relationships & engaged customers
Share insights gained in Customer Service, internal procedures, as well as market insights with management to help improve the business
Must be fluent in Oral/Written English.
9:30 AM to 6:30 PM. Sunday Holiday.
Salary: 10000 PM. Local Candidates only.
Prefer Female Candidates.
FRESHERS WELCOME