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Customer Support Executive Jobs in Navi Mumbai - Nestcraft Design

Customer Support Executive
Nestcraft Design
Nestcraft Design
Last Date 17 Feb 2018

Nestcraft Design - Job Details

Date of posting: 16 Jan 18

Job Description: Managing E-commerce Activity

Job Description: 

  • Managing E-commerce Activity, Answer calls professionally to provide information about products and services, confirming payment, customer/ take/ cancel orders, or obtain details of complaints. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Process orders, forms and system. 
  • Follow up to ensure that appropriate actions were taken on customers' requests. 
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Desired Profile:- 
  • Customer Service Executive plays a critical role in providing an interface between customers and the client/company. 
  • We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. 
  • The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. 
 The major skills and competencies required for this role:

  • Good communications skills in English/Hindi
  • Ability to listen and active problem solving skills Good interpersonal skills
  • Ability to handle pressure
  • Basic Computer & internet knowledge
  • Good Team Player and Hardworking
  • Any Graduate/ Undergraduate
  •  If you are a Freshers: Salary 10,000/-Month
  • Experience:12,000-15,000/-
  •  Age - 18 Years 30 Years

Hiring Process : Face to Face Interview, Telephonic Interview

About Nestcraft Design

Nestcraft Design is website design and branding agency in Navi Mumbai. We specialize in Handcrafted Website Design, Corporate Identity & Branding, Customized Web & Mobile Based Apps development using all latest technology & Tools. Founded in 2008, Nestcraft is a independent design consultancy firm Based in Navi Mumbai, India.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Nestcraft Design recruiting Customer Support Executive Experienced(0 to 2 Years) candidates in Navi Mumbai. The Nestcraft Design vacancies for Customer Support Executive is filled through Face to Face Interview, Telephonic Interview etc.
Nestcraft Design jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills -Accounting, Call Center, Computer Operater, English Speaking, Office Admin, Online Marketing, Telecaller. The candidates with BBA/BBM, BSc, PG Diploma, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Nestcraft Design recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Nestcraft Design and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Nestcraft Design and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.