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Customer Support Executive Jobs in Navi Mumbai - Nestcraft Design

Customer Support Executive
Nestcraft Design
Customer Support Executive Jobs in Navi Mumbai - Nestcraft Design
Last Date 17 Feb 2018

Nestcraft Design - Job Details

Date of posting: 16 Jan 18

Job Description: Managing E-commerce Activity

Job Description: 

  • Managing E-commerce Activity, Answer calls professionally to provide information about products and services, confirming payment, customer/ take/ cancel orders, or obtain details of complaints. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Process orders, forms and system. 
  • Follow up to ensure that appropriate actions were taken on customers' requests. 
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Desired Profile:- 
  • Customer Service Executive plays a critical role in providing an interface between customers and the client/company. 
  • We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. 
  • The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. 
 The major skills and competencies required for this role:

  • Good communications skills in English/Hindi
  • Ability to listen and active problem solving skills Good interpersonal skills
  • Ability to handle pressure
  • Basic Computer & internet knowledge
  • Good Team Player and Hardworking
  • Any Graduate/ Undergraduate
  •  If you are a Freshers: Salary 10,000/-Month
  • Experience:12,000-15,000/-
  •  Age - 18 Years 30 Years

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About Nestcraft Design

Nestcraft Design is website design and branding agency in Navi Mumbai. We specialize in Handcrafted Website Design, Corporate Identity & Branding, Customized Web & Mobile Based Apps development using all latest technology & Tools. Founded in 2008, Nestcraft is a independent design consultancy firm Based in Navi Mumbai, India.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Nestcraft Design recruiting Customer Support Executive Experienced(0 to 2 Years) candidates candidates nearby Navi Mumbai.Nestcraft Design vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Nestcraft Design Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, PG Diploma, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Navi Mumbai can apply for Customer Support Executive position in Nestcraft Design. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Nestcraft Design recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Nestcraft Design and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Nestcraft Design and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Nestcraft Design and near your city and get a secured career.