Customer Support Executive Jobs in Noida - AP Society For Knowledge Networks

Customer Support Executive
AP Society For Knowledge Networks
Other Graduate
12000 - 30000 Per Month
Customer Support Executive Jobs in Noida - AP Society For Knowledge Networks
Last Date 01 Jan 2019
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AP Society For Knowledge Networks - Job Details

Date of posting: 02 Nov 18

  • Manage large amounts of incoming calls
  • Answer calls professionally to provide information about products and services and obtain details of complaints.
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • This position will be based at head office. Prospective candidate must having experience in selling or supporting marketing team involved in selling financial product marketing i.e. FDs, Mutual Funds, NPS, Insurance and Home Loans. 
Skills Required:
  • Good knowledge of financial products as stated above.
  • Experience of work in same domain would be a plus.
  • Excellent communication skills.
  • Must be a quick learner.
  • Hand on experience handling customer’s complain.  
  • Should possess experience to support sales team w.r.t product mix.
  • Ability to develop and maintain positive working relationship with client as well as sales team.
  • Qualification: Graduate with good MS Office Skills.
  • CTC – Negotiable Job
  • Location: Noida

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About AP Society For Knowledge Networks

Edge Fintrack Capital Pvt. Ltd. is an Online Investment services Provided company headquartered in Noida, (U.P.),with operations spanning five cities in India, namely Delhi (NCR),Mumbai, Patna, Kolkata, and Vadodara.

Under the brand name Edge Fintrack, the company offers the retail investor the ease of buying, selling and managing multiple and varied investments at one stop shop, i.e. its portal This comprehensive platform covers the investment options today’s retail investor is most interested in, such as Mutual Funds, National Pension Scheme (NPS),Bonds, Fixed Deposit (FD),Portfolio Management Services (PMS) and Insurance. These investment solutions caters to both long term and short term investment goals, the high risk and low risk appetite investor and the one seeking high wealth management goals.

Investment is the heart of the company and best of class financial consultancy is provided to clients, in keeping with their risk profile, needs, and investment goals. The customer relationship managers of Edge Fintrack Capital are result oriented and motivated to make their client reach his or her financial goals

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AP Society For Knowledge Networks recruiting Customer Support Executive candidates nearby Noida.AP Society For Knowledge Networks vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
AP Society For Knowledge Networks Company recruits a lot of candidates every year based on the skills Customer Care Executive, Customer Service. The candidates with Other Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida can apply for Customer Support Executive position in AP Society For Knowledge Networks. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the AP Society For Knowledge Networks recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of AP Society For Knowledge Networks and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of AP Society For Knowledge Networks and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in AP Society For Knowledge Networks and near your city and get a secured career.