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Customer Support Executive Jobs in Noida - Tech Mahindra

featured-job FEATURED JOB

Customer Support Executive

Tech Mahindra
salary-icon Not disclosed
qualification-icon Any Post Graduate, Any Graduate, Any Non Graduate
Expired

Posted: 29 Mar 21

Job Description

Qualification Required : Graduate / Post Graduate / Under-Graduate
Experience Required : 0 - 3 Years
Skills Required : Good Communication skills and basic computer knowledge

Job Roles & Responsibilities:
  • Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Salary – up to 240000 LPA
Educational qualification – min 10+2/graduate/postgraduate/diploma
Job profile – CSA (Customer Support Associate)
Gender – Both (Male/Female)
Process: Inbound & Backend (Telecom Client & E-Commerce Client)

We need below thing with the candidates for their work from home project:
  • Laptop/Desktop with genuine window 10
  • Wifi/Dongle with good internet connectivity
  • Power back up required
  • Work from home project job would be a contract job till 30th Nov 2021.

Job Particulars

Education Any Post Graduate, Any Graduate, Any Non Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1163466
Locality Address
Country India

About Company

Tech Mahindra Recruitment 2021 (Jobs, Vacancies): Upcoming Tech Mahindra jobs.The site acts as an employment portal and provides all the current admin, non-IT and IT jobs in Tech Mahindra.Tech Mahindra is an Indian based company that provides IT and networking related support and business related services to many companies. As it is an outsourcing company, the most commonly vacant position is Tech Mahindra BPO technical support jobs. The freshers are usually selected from various educational qualifications with high communication skills for this job.
The company also provides many Tech Mahindra jobs in various departments starting from software to management. Candidates with post graduation in engineering, management and science to diploma candidates are selected for varying positions. Using the career portal in the official site, the candidates can search for the current vacancies with the help of keywords, job ID, location or category.
When it comes to Tech Mahindra jobs for freshers, the selection process would be of three levels. The candidates have to undergo an online written examination including general English, quantitative aptitude, logical reasoning and non-verbal reasoning. The examination always has negative markings associated with the wrong answers. Four wrong answers would remove one mark from your score. The complexity of the test would be that of CAT exams and the numerical questions would include the formula studied up to 10th standard.
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