Customer Support Executive Jobs in Panaji - Dsouza Technology Solutions Pvt Ltd

Eligibility : 12th Pass (HSE), Diploma, BCA, B.Com

Location : Panaji

Last Date : 15 Jan 2017

Dsouza Technology Solutions Pvt Ltd - Job Details

  • Login on time.
  • Answering / making calls. No calls to be dropped.
  • Understanding the technical issue (Issues related to computer / printer/ laptop).
  • Providing solution to the customer.
  • Incase if the agent cannot resolve the issue, Interact and co-ordination with team members / technical team for all issues.
  • Save chat.
  • Taking feedback from the customer.
  • Taking payments.
  • Calling back customers who apply for Chargeback and trying to retain them.
  • Filling the CRM.
  • Ensuring that all service sheets of sales along with call backs are properly handed over to the next roll over shift.
  • Making sure that the daily targets are achieved as per the given deadlines
  • Auditing calls.
  • Preparing reports.

Hiring Process : Face to Face Interview

Job Role: Others

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About Dsouza Technology Solutions Pvt Ltd

Dsouza Technology Solutions Pvt. Ltd. is an international call center and caters to customers towards Technical Support since 2010.

Jobs by Location

Dsouza Technology Solutions Pvt Ltd recruiting Customer Support Executive fresher’s in Panaji. The Dsouza Technology Solutions Pvt Ltd vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Dsouza Technology Solutions Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with 12th Pass (HSE),Diploma,BCA,B.Com are selected to full fill the vacancies in Others job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Dsouza Technology Solutions Pvt Ltd recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Dsouza Technology Solutions Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Dsouza Technology Solutions Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.