Customer Support Executive Jobs in Patna - Railmeal
Customer Support Executive
Job Description
The Job Role and Responsibilities
The primary responsibilities of a Customer Service Executive would be :
Competencies and Skills Required
Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are:
Job Particulars
About Company
RailMeal was incorporated on 22nd January 2019, and we are a unit of KVAS Softech Private Ltd. in a short span of time, we have given a new concept of ordering and eating food in Indian trains. We are a team of committed and young individuals who have sworn to make the journey of the passengers in train an enjoyable one. We cater them with high-quality, fresh, and mouth-watering cuisines from the quality checked restaurants across the country.
We are associated with trust and integrity quotient for our valued customers. The main aim and mission of our company is to provide the passengers with high-quality food choices right at their seat in the train. We ensure that our association with quality restaurants and eating joints has been finalised to make hygienic food available to the customers. A wide spectrum of cuisines like North India, South Indian, Chinese, and Italian, Vegetarian and Non-Vegetarian delicacies is a part of our menu.
We aim to make the train journey memorable one for our valued customers by providing them with service which is unparallel in the related industry. We have a strong network and co-ordination in diverse stations across the country to ensure that our customers get fresh food right at their seat.
The procedure is very simple. The passenger has to make an online booking for the cuisine and restaurant of their choice. The PNR number or train details should be mentioned. We accept both online payment and cash on delivery. The food reaches the station as per the directions of the customers and vendor catering to the requirements of the passenger will provide 100% hygienic food.
So the worry of eating tasteless and unhygienic food is replaced with high-quality well-packaged food at tour seat. We have the technology to track the real-time status of the train as per the details of the train, the delivery is made. We never miss the time-bound food deliveries and aim to continuously provide our valued clients with the best services.
