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Customer Support Executive Jobs in Pune - Big Basket

Customer Support Executive

Big Basket
experience-icon 0 to 1 Years
salary-icon 13000 - 17500 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 28 Dec 18

Job Description

  • Job Title: Customer Support Executive
  • Client-Big Basket
  • Location- Pune, Maharashtra
  • Qualification: 10+2 / Graduate in any discipline (BE, B-Tech previous to 2017 is fine)
  • Experience: 0-1 year; Freshers are most welcome. Good communication skills in English & Hindi is must.
  • Salary: 13 k to 17,500 k + (highly paid incentives)
  • Duration: Full Time
Job Description:
  • Attracts potential customers by answering product and service questions;
  • suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's
  • complaint.
  • Determining the cause of the problem.
  • Selecting and explaining the best solution to solve the problem.
  • Expediting correction or adjustment; following up to ensure resolution.
  • Rotational Shifts (Female - Morning Shift 07:00 A.M TO 04:00 P.M) & (Male- Evening Shift 02:00 P.M TO 11:00 P.M)
  • Rotational week off. ( No week off on Friday, Saturday & Sunday.).
  • Transportation facility not available from company side.
  • Note: If anybody works on split shift timings ( 8 am to 12:30 pm  and 5 pm to 9:30 pm) they will receive extra amount apart with the salary.There are many more incentives as well.

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id536103
Job Category Tech Support
Locality Address
Country India

About Company

BigBasket (stylized as bigbasket) is an Indian online grocery and food products provider founded in 2011. Headquartered in Bengaluru, the brand is run by Innovative Retail Concepts Private Limited in 30 Indian towns and cities.
 It sells fresh fruits and vegetables, meat and dairy, groceries, and personal care and household items via its website and mobile apps.
It's India's leading online supermarket.
As of 2017 it had a customer base of 6 million and was the country's largest online grocer.
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