Customer Support Executive Jobs in Pune - Hinduja Global Solutions HGS
Job Description
Greetings from HGS!
We have an opportunity with one of the leading travel domain expert company with specialist in travel technology and customer engagement services.
We have an opportunity with one of the leading travel domain expert company with specialist in travel technology and customer engagement services.
- Position: Customer Service Executive - Semi Voice / FLUENT IN ENGLISH AND HINDI
- Exp: 0 to 3 yrs
- Qualification: 10+2/Diploma/Graduate/BE/Btech
- Location: Viman Nagar, Pune
- Salary: Fresher(CTC-12k), Experienced(CTC-15k)
- Shift: 8 pm to 8 am (any 9 hrs work) / 6 days/Week (Rotational) with 1 Day off (Rotational) with one way cab facility
- Handling flight ticket related queries/requests in inbound calls, E-mails etc. efficient customer service.
- Responding to customer service inquiries via phone and e- mail.
- Inbound Customer Service Centre for Indias #1 Airline
- Handling inbound calls related to pre / post travel queries from Customers worldwide
- Assisting customer with making a reservation till cancellation
- Providing Excellent Customer Service
Job Particulars
Education Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc, 12th Pass (HSE), B.Design, B.FashionTech
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id500416
Job Category Diploma , BSc/BCA/BBM , Tech Support
SkillsBPO Call Center Customer Care Executive Customer Service Inbound Calling International BPO Voice Support
Locality Address
State Maharashtra
Country India
About Company
Hinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy.
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