Customer Support Executive Jobs in Pune - Hinduja Global Solutions HGS
Job Description
Hi,
Greetings from HGS!!! Hiring Customer Support Executive(Semi-Voice Process).
Customer relation officers are responsible for handling emails from new and existing customers regarding a variety of requests.
Greetings from HGS!!! Hiring Customer Support Executive(Semi-Voice Process).
Customer relation officers are responsible for handling emails from new and existing customers regarding a variety of requests.
Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
The individual will be responsible to handle email volume from new and existing customers and not inbound calls.
They require a thorough knowledge of the products and services, good oral and written skills. Demonstrated success in s customer service is required.
Roles and Responsibilities:-
Roles and Responsibilities:-
Good Communication & comprehension Skills
Ability to write, speak and understand English & Hindi.
The prospect needs to display customer service attitude, verbal skills which will be validated by versant
Ability to comprehend & draft emails to prospects as per the scenarios.
100% close-looping with customers regarding request handling.
Education & Experience: Any Undergraduate or Graduate.
Education & Experience: Any Undergraduate or Graduate.
Freshers can also apply.
Job Particulars
Education B.Arch, Diploma, B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BHM, BSc, MCA, MSc, 12th Pass (HSE), BHMS
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id671584
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide
Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.
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