Customer Support Executive Jobs in Pune - New Yug edusoft Pvt. Ltd
Customer Support Executive
New Yug edusoft Pvt. Ltd
0 Years
12000 - 20000 Monthly
Diploma, BA, MA, BBA/BBM, BCA, BSc, MCA, MEd, PG Diploma, 12th Pass (HSE), Vocational Training
Expired
Posted: 22 Feb 18
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation with good communication skills as follows:
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Job Particulars
Education Diploma, BA, MA, BBA/BBM, BCA, BSc, MCA, MEd, PG Diploma, 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id389048
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
New Yug Edusoft Pvt .Ltd is an IT product base company which give the concept of e-learning, and creates solutions to improve the quality of life through focusing on E-learning portal with the perfect amalgamation of technology,e-learning,online education, online study material, brain development games, online video tutorials.
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