Customer Support Executive Jobs in Pune - Wondersoft Multimedia Solutions
Customer Support Executive
Wondersoft Multimedia Solutions
0 Years
144000 - 280000 Yearly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 31 Jul 18
Job Description
- Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative.
- We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
- Candidates comfortable to work in US Shifts should only apply*
Responsibilities and Duties :
With WMS our Customer Service Representative will :
- Manage multiple accounts for delinquency and debt collection efforts.
- Investigate and resolve complaints regarding incorrect debt collection attempts.
- Report address changes and maintain files regarding debtors for correct and current contact information.
- Compile reports on delinquent accounts and report missed payments to credit bureaus.
Required Experience, Skills and Qualifications:
- High School Diploma or Equivalent required.
- Good Communication Skills is a must.
- Ability to learn company collections computer system and phone system
- Negotiation, counseling and problem solving skills
- Strong listening skills, ability to follow written and/or verbal instructions
- Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals.
- On-Job Training will be provided.
- Attractive Salary Package + Target based Incentives.
- Alternate Sat working/ Sundays Fixed Off.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id455640
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Baner
State Maharashtra
Country India
About Company
WMS is an accomplished company in the industry which has proven its forte for developing the most advanced, scalable, business-ready and intuitive applications.
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