Customer Support Executive Jobs in Raipur - Cubelelo
Customer Support Executive
Cubelelo
0.6 to 1 Years 
10000 - 18000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 20 Aug 19
Job Description
Job Description
Answer calls professionally to provide information about products and services. Take/ cancel orders, Obtain details of complaints. Communicating with customers through various channels. (Emails, calls and chat ) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customer's requests. Provide accurate, valid and complete information by using the right methods/tools Responding promptly to customer inquiries. Maintaining the necessary TAT & Quality Standards while resolving the query. Refer unresolved customer grievances or special requests to designated departments for further investigation. Ensure customer satisfaction and provide professional customer support. Desired profile
Must have a minimum 6-12 month of experience. Possess good and clear communication skills, both oral and written Possess good analytical skills Good Typing Speed Basic Computer Knowledge Time management skills Problem Solving, Listening Skills Multi-tasking Customer Support Knowledge Basic knowledge about e-commerce
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id676267
Job Category Diploma , Tech Support
Locality Address
State Chhattisgarh
Country India
About Company
We are the largest seller of Rubik's cube puzzle in India.
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