Customer Support Executive Jobs in Surat - Votiko
Customer Support Executive
Job Description
Votiko Professionals who are willing to take a high volume of inbound / outbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service.
Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
Responsibilities:
Contact potential or existing customers to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Location: Surat
Salary: 18,000 to - 35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)