Customer Support Executive Jobs in Tirunalveli - Arsya Training and Placement Service
Job Description
Educational Qualifications-Any Graduate
Manage large amounts of incoming calls.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of the customer.
Interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Required skills:
Good typing.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality.
Manage large amounts of incoming calls.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of the customer.
Interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Required skills:
Good typing.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1134474
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Successfully placed 200+ candidates in Banking and NBFC, Insurance and bank assurance with proper training & Placement in on roll jobs over a period of 2 years.
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