Customer Support Executive Jobs in Visakhapatnam - Aarush Group
Customer Support Executive
Aarush Group
0 Years
Not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BE/B.Tech, MBA/PGDM, ME/M.Tech, MS, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Other Graduate, Other Post Graduate
Expired
Posted: 18 May 21
Job Description
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BE/B.Tech, MBA/PGDM, ME/M.Tech, MS, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1206738
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support , Work from Home
Locality Address Akayapalem
State Andhra Pradesh
Country India
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