Customer Support Executive jobs - Surat - Votiko solutions - 0 to 2 years of experience - 18 December 2020
Customer Support Executive
Votiko solutions
0 to 2 Years
13000 - 35000 Monthly
LLM, B.Arch, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Expired
Posted: 18 Dec 20
Job Description
•USA CUSTOMER SUPPORT EXECUTIVE (FOREIGN VOICE PROCESS) @SURAT.
Provide information about order status to customers.
•Understand customer complaints and forward them to relevant department.
•Managing a team of representatives offering customer support.
•Overseeing the customer service process.
•Resolving customer complaints brought to your attention.
•Identify and assess customers’ needs to achieve satisfaction
•Keep records of customer interactions, process customer accounts and file documents
•Follow communication procedures, guidelines and policies
•Identifying and assessing customers’ needs to achieve satisfaction
•Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
•Location: Surat
•Salary: ₹13,000 to - ₹35,000.00 /month
•Working Days- Monday to Friday (Sunday -Saturday off)
•If the above requirements suit your interest, please send your resume
Job Particulars
Role bpo telecaller
Education LLM, B.Arch, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1071895
Job Category
Locality Address
State Gujarat
Country India
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