customer support executive/technical support engineer Jobs in Bangalore - Black And White Business Solutions Pvt Ltd

Designation : Technical Support Engineer / Customer Support Executive

• One day interview Process - Reporting timings 10:00 to 3:30 
• Requirements :
• Shifts : Rotational & Day Shifts with two way transport
• Salary : up to 4.5L PA
• Rounds of Interview : HR , VNA, Operations (Briefing would be taken Care)
• Process :
• Customer Service L1 : ( Pilot Process - B2B Process)

Job Responsibilities

• Engaged in handling calls of Enterprise & different business units (B2B)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality

• Excellent verbal and written communication skills

• Strong administrative skills: organized, efficient and versatile

• Customer service approach to dealing with people at all levels internal and external

• Technical Service desk or technical call center experience is necessary.

• Disciplined, systematic problem-solving skills required.

• Windows Operating systems

• Clients: Windows7, Windows Vista, Windows XP, Windows 2000

• Servers: Windows 2000, Windows 2003, Windows 2008

• Microsoft environment knowledge (desktop & server).

• Have some level of technical understanding of the products building up a desktop service.

• Experience from the desktop environment.

• Understanding and experience of change management process

• Good Communication Skills
• Graduate / Under Graduate / With Experience can apply 

Venue: Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop

All the best

Regards

Sowmya- HR Analyst

Black and white Business Solutions PVT lts