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Customer Support Executives Jobs in Pune - Innovative Retail Concepts Pvt. Ltd

Customer Support Executives

Innovative Retail Concepts Pvt. Ltd
Expired

Posted: 14 Feb 17

Job Description

  • Qualifications: - Graduate in any discipline(BE BTech’s previous to 2014 is fine, +2 can be considered if they are having at least 1.5 years of Work Experience)
  • Work Exp:- 0-2 years
  • Good English Communication skills.
Job Description:-
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Note: - Candidates from inbound (preferably Telecom/ service domain) Background.
For CSE's - Shift Timing ( Fixed) Full Time:-
  • Women:- 07:00 AM to 04:00 PM.
  • Men :- 02:00 PM to 11:00 PM.

Job Particulars

Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id273697
Locality Address
Country India

About Company

bigbasket (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats – we have it all.
Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi, Noida, Mysore, Coimbatore, Vijayawada-Guntur, Kolkata, Ahmedabad-Gandhinagar, Lucknow-Kanpur, Gurgaon, Vadodara, Visakhapatnam, Surat, Nagpur, Patna, Indore and Chandigarh Tricity
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