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Customer Support jobs - Chennai - Hearing aid centre - 5 to 5 years of experience - 17 January 2023

Customer Support

Hearing aid centre
experience-icon 5 Years
salary-icon 15000 - 25000 Monthly
qualification-icon B.Com, BA, BBA/BBM, BCA, BSc, BFA
Expired

Posted: 17 Jan 23

Job Description

We are hiring customer support executive with good communication skill in English and Tamil

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BSc, BFA
Who can apply Experienced (5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1674557
Job Category
Locality Address Nungambakkam
Country India

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