Customer Support Jobs in Across India - Ananeo Cloud Technologies Alpha Cloud Tech
Customer Support
Ananeo Cloud Technologies Alpha Cloud Tech
0 Years 
Not disclosed 
Any Graduate, Other Course Expired
Posted: 12 May 21
Job Description
About the work from home job/internship
Selected intern's day-to-day responsibilities include:
1. Respond to customer queries in a timely and accurate way, via phone, email, or chat
2. Identify customer needs and help customers use specific features
3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
4. Update our internal databases with information about technical issues and useful discussions with customers
5. Monitor customer complaints on social media and reach out to provide assistance
6. Share feature requests and effective workarounds with team members
7. Inform customers about new features and functionalities
8. Follow up with customers to ensure their technical issues are resolved
9. Gather customer feedback and share with our product, sales, and marketing teams
1. Respond to customer queries in a timely and accurate way, via phone, email, or chat
2. Identify customer needs and help customers use specific features
3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
4. Update our internal databases with information about technical issues and useful discussions with customers
5. Monitor customer complaints on social media and reach out to provide assistance
6. Share feature requests and effective workarounds with team members
7. Inform customers about new features and functionalities
8. Follow up with customers to ensure their technical issues are resolved
9. Gather customer feedback and share with our product, sales, and marketing teams
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 11th May'21 and 15th Jun'21
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 100 per customer satisfaction rating of 5).
Number of openings
3
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1202665
Job Category Tech Support
Locality Address
State Anywhere in India
Country India
About Company
About Ananeo Cloud Technologies (Alpha Cloud Tech)
Emerged in the year 2020, amidst the COVID-19 Pandemic, Alpha Cloud Tech carries a clear vision to help society with digital transformation and redesigning the way business functions utilizing cutting edge technology and adaptable solutions.
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