customer support Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

WE'RE Hiring for International & Domestic BPO / Customer Support / E-Commerce - Voice process - Day / US / UK shift.

Languages: Good English Communication + Anyone South Indian Language

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience

Shifts : UK / US / Australian Shift / Day-shift / Rotational Shifts

Customer : Banking / Insurance / E Commerce / Telecom / Medical Billing / AR Caller

JOB Role :

• Engaged in handling calls of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Required Candidate profile

One day interview process - Freshers can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2, 10+3 Pass out
* Should be flexible with rotational shift.