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Customer Support Jobs in Bangalore - Innobits Solutions

CW
Customer Support
Innobits Solutions
Innobits Solutions
Last Date 28 Jun 2021
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Innobits Solutions - Job Details

Date of posting: 28 May 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Helping customers maximize the value of the product with absolute knowledge of the product
2. Working on high levels of quality customer engagement, ensuring they reach success as soon as possible
3. Growing the community of customers
4. Identifying opportunities for growth by relaying information back to the sales team
5. Responding to support queries, provide answers, and be the go-to guide
6. Engaging in the management of CRM and other platforms related to delivering customer success
7. Owning the overall relationship with our customer base, which includes: initial onboarding and training, increasing product adoption, ensuring retention, and ongoing customer satisfaction
8. Working on being the customer's first point of contact (you are their advocate and champion and work directly with our product team to help improve the product)
9. Helping monitor customer health through available metrics and assessment and carrying out follow-up actions as necessary
10. Ensuring adherence to company policies and procedures
11. Ensuring timely reporting of activities and results
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 23rd Feb'21 and 30th Mar'21

3. are available for duration of 1 month

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Should have excellent communication skills and demonstrated interpersonal skills

2. Should be meticulous, multi-tasker, and work in a calm and level-headed manner

3. Should have a working knowledge of CRM tools

Perks
  • Certificate
  • Letter of recommendation
  • Free snacks & beverages
  • Job offer
  • Number of openings
    15

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Innobits Solutions

    About Innobits Solutions
    Innobits is a startup factory based in Bengaluru, India, and Austin, USA. We build products that uniquely solve problems with turnkey, simple, low-cost, and easy-to-use innovative technology. We are forming young, dynamic, passionate, and talented teams that can help solve complex problems that change the way technology touches our lives. Whether that be making products, business development, creative writing, marketing, or data science, we are always looking to add to our brightest team. We are working on revolutionizing how we consume information the fastest way with fresh thinking.
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    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Innobits Solutions recruiting Customer Support candidates nearby Bangalore.Innobits Solutions vacancies for Customer Support is recruited through Written-test, Face to Face Interview etc.
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