Customer Support Jobs in Bangalore - Shades Of Spring

Customer Support

Shades Of Spring

0 Years

Not disclosed

Expired

Posted: 06 Aug 21

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Ensure that our customers remain delighted with our product and services (our customer retention and repeat purchase rates stay high and continue to grow)
2. Work with a talented team as well as individually, via e-mail, phone, live chat, and social media
3. Play a vital role in understanding what the customers are saying to all areas of the business including operations, tech, brand & marketing
4. Take responsibility for operational processes, for example, financial recording and order processing

Note: We are looking for someone who will not be satisfied with the status quotient but will continuously look for new ways to delight our customers across multiple channels (phone, e-mail, chat, potentially others).

Skill(s) required

MS-Office

English Proficiency (Spoken)

English Proficiency (Written)

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Feb'21 and 29th Mar'21

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Certificate

Letter of recommendation

Informal dress code

Free snacks & beverages

Additional Information

You will be part of the go-to team for our customers to get in touch, sharing and celebrating their joys and supporting and rectifying any problems they have.

Number of openings

Certificate: Will be provided at the end of the Internship