Customer Support Jobs in Bangalore - Trubelle Fashion
Customer Support
Trubelle Fashion
Expired
Posted: 03 Feb 21
Job Description
About the internship
Selected intern's day to day responsibilities include:
1. Respond to email/chats from customers with varied cultural backgrounds and initiate the right response to them, positively and professionally
2. Collaborate with suppliers, logistics, and management team to ensure a seamless experience for customers
3. Utilize internal tools and resources to provide appropriate solutions to customers
4. Maintain and enhance the knowledge base
5. Provide solutions that meet customer requirements or suggest alternatives within agreed SLA through communication channels as preferred by customers (Email\Chat)
6. Refer unresolved customer grievances or special requests to designated departments for further investigation
7. Collect feedback from customers to improve the quality of service
1. Respond to email/chats from customers with varied cultural backgrounds and initiate the right response to them, positively and professionally
2. Collaborate with suppliers, logistics, and management team to ensure a seamless experience for customers
3. Utilize internal tools and resources to provide appropriate solutions to customers
4. Maintain and enhance the knowledge base
5. Provide solutions that meet customer requirements or suggest alternatives within agreed SLA through communication channels as preferred by customers (Email\Chat)
6. Refer unresolved customer grievances or special requests to designated departments for further investigation
7. Collect feedback from customers to improve the quality of service
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 25th Jan'21 and 1st Mar'21
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
1
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1110221
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Trubelle Fashion
We are an e-commerce company specializing in leather products for women. We are a completely online company with a back-end team in the Philipines and India and are headquartered in Melbourne Australia. We cater to customers worldwide.
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