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Customer Support Jobs in Delhi - Insurgics Health Solution

CW
Customer Support
Insurgics Health Solution
Any Graduate
Insurgics Health Solution
Last Date 28 Dec 2020
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Insurgics Health Solution - Job Details

Date of posting: 28 Oct 20
About the internship
Selected intern's day-to-day responsibilities include:

1. Follow up with customers to make sure that they are satisfied with the service
2. Make sure that salespersons are on track with sales goals
3. Meet with other departments to make sure that salespeople are doing their job correctly
4. Provide any necessary data or reports to the sales team
5. Understand customer's query, identifies the root cause of the problem, and resolves the issue by connecting the right stakeholders
6. Acknowledge customers by responding to emails, texts, and phone calls
7. Update all contact information for clients
8. Deal with any customer complaints and resolves the issue as necessary
9. Manage administrative work including filing reports or presenting sales team with necessary documents
10. Define proper process and standards of serving which includes all formatted documents, the timely response of service provider, timely feedback calls from the MKC team
11. Identify the bottlenecks and modifies the process accordingly
12. Work on feedback call to all the customers after the completion of service and share the feedback with the marketing team
13. Segment customers basis on their needs and expectations
Skill(s) required
  • MS-Office
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 22nd Jul'20 and 26th Aug'20

    3. are available for duration of 3 months

    4. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings-1
    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : 0
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Insurgics Health Solution

    About Insurgics Health Solution
    Insurgics Health Solution Private Limited is a startup & promoted as Mom Kid Care. We, at Mom Kid Care, believe that every woman, mom, and their kids deserve the best possible care to make a healthier & happy family life ahead. Mom Kid Care is an exclusive & dedicated online platform, designed by experts on women's health and wellness. Mom Kid Care is revolutionizing women's health by providing them instant access to certified & verified 'health content', allows them to have 'second opinions' immediately from gynecologists, IVF specialists, pediatricians & dieticians, the opportunity to book online healthcare services at their fingertips namely pre & postnatal classes, lactation or breastfeeding counseling, miscarriage or abortion counseling, nanny services, working women childcare services, special need children care services & speech therapy for children classes.
    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Insurgics Health Solution recruiting Customer Support candidates nearby Delhi.Insurgics Health Solution vacancies for Customer Support is recruited through Written-test, Face to Face Interview etc.
    Insurgics Health Solution Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi can apply for Customer Support position in Insurgics Health Solution. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Insurgics Health Solution recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Insurgics Health Solution and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Insurgics Health Solution and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Insurgics Health Solution and near your city and get a secured career.