Customer Support Jobs in Jaipur - KuberBox Lifestyle Private Limited
Customer Support
KuberBox Lifestyle Private Limited
Expired
Posted: 20 May 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Answering calls professionally to provide information about products and services or to obtain details of complaints
2. Analyzing customers' individual needs and issues to address them effectively on time
3. Offering ideas and insights to customers as a means of helping to improve their overall experience
4. Following up to ensure that appropriate actions were taken on customers' requests
5. Taking general feedback from customers in order to help build a better product or develop a new service or policy
6. Investigating customers' issues and troubleshooting them effectively
7. Documenting recurring issues and creating SOPs to overcome them in the future
8. Passing on the feedback to the managers on important issues
9. Maintaining records of customer interactions and transactions, noting details of inquiries, complaints, and comments, as well as actions taken
10. Referring unresolved customer grievances or special requests to designated departments for further investigation
1. Answering calls professionally to provide information about products and services or to obtain details of complaints
2. Analyzing customers' individual needs and issues to address them effectively on time
3. Offering ideas and insights to customers as a means of helping to improve their overall experience
4. Following up to ensure that appropriate actions were taken on customers' requests
5. Taking general feedback from customers in order to help build a better product or develop a new service or policy
6. Investigating customers' issues and troubleshooting them effectively
7. Documenting recurring issues and creating SOPs to overcome them in the future
8. Passing on the feedback to the managers on important issues
9. Maintaining records of customer interactions and transactions, noting details of inquiries, complaints, and comments, as well as actions taken
10. Referring unresolved customer grievances or special requests to designated departments for further investigation
Skill(s) required
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Learn Adobe Photoshop
Learn Creative Writing
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Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th May'21 and 22nd Jun'21
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 2 Lac/annum
We prefer to hire final year students who would be open to accepting a job offer at the end of the internship.
Number of openings
1
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1208909
Job Category Tech Support
Locality Address
State Rajasthan
Country India
About Company
About KuberBox Lifestyle Private Limited
KuberBox.com is one of the leading eCommerce portals for precious jewelry. Our company design, manufacture, and sell (retail & wholesale) light-weight studded jewelry in India and abroad. Our USP lies in our ability to create pocket-friendly diamond jewelry while providing best in class customer service. We sell only authentic and certified jewelry. KuberBox was founded in 2013 and has grown aggressively over the years.
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