Customer Support Jobs in Lucknow - OneKEE

Customer Support

OneKEE

0 Years

Not disclosed

Expired

Posted: 21 May 21

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Manage large amounts of incoming phone calls
2. Build sustainable relationships and trust with customer accounts through open and interactive communication
3. Keep records of customer interactions, process customer accounts, and file documents
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
5. Follow communication procedures, guidelines, and policies
6. Take the extra mile to engage customers
7. Handle customers, their queries, and maintain Excel sheet

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 1st May'21 and 5th Jun'21

3. are available for duration of 6 months

4. are from Lucknow

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks