Customer Support Jobs in Mumbai - Consign Space Solutions LLP
Customer Support
Job Description
1. Support technical issues/queries over the call, email, and chat
2. Work on ServiceNow or relevant ticketing system
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 5th May'21 and 9th Jun'21
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Should be flexible for rotational and night shifts
2. The candidate should have good knowledge of active directory and account management tools
3. Should have good troubleshooting skills for Windows 7, 8, and 10 OS and PC hardware/peripherals (including printers, docking stations)
4. Should have international exposure
5. The candidate must have worked in a service desk process with international voice experience (UK and US preferred)
6. Should have good knowledge of RSA tokens, VPN, and Citrix remote environments
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 2 to 6 Lac/annum
Certificate: Will be provided at the end of the Internship