Customer Support Jobs Opening in Kadence at Bangalore
Customer Support
1 to 2 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
1. are available for the part time job/internship
2. can start the part time job/internship between 21st Jun'22 and 26th Jul'22
3. are available for duration of 3 months
4. have relevant skills and interests
1. Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
2. Work on high levels of quality customer engagement to ensure they succeed as soon as possible
3. Identify opportunities for growth by relaying information back to the sales team
4. Respond to support queries, provide answers and be the go-to guide
5. Analyze customer data to improve customer experience.
6. Evaluate and improve tutorials and other communication infrastructure
7. Mediate between clients and the organisation
8. Handle and resolve customer requests and complaints
9. Manage CRM and other platforms related to delivering customer success
10. Maintain existing customer success metrics and data as directed
1. Passionate and highly motivated to meet and exceed both personal and professional targets
2. Highly adaptable and quick to learn new information
3. Highly organized and able to multi-task
4. Excellent communication, and interpersonal skills
5. Ownership, accountability, interpersonal and relationship-building skills
6. Knowledge of customer success processes will be a plus point
7. Experience in document creation
8. Strong listening skills and ability to understand others' viewpoints
9. High levels of tenacity and desire to go above and beyond
10. A minimum of 1-2 years of relevant experience in a customer-facing role
11. Educated to degree level or equivalent
More information about this Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Support job
- What are the job requirements to apply for this Customer Support job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support position?
- Ans: There are immediate 1 job openings for Customer Support in our Organisation.
- Who is eligible to apply for this Customer Support job?
- Ans: The mentioned job is open to both Male and Female candidates.
Job Particulars
About Company
