Customer Support Officer Jobs in Bangalore - Hinduja Global Solutions
Customer Support Officer
Hinduja Global Solutions
Expired
Posted: 01 Aug 20
Job Description
To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensuring end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistle blower, highlight issues impacting customers both external and internal.
QUALIFICATION / ELIGIBILITY CRITERIA:
- Graduate in any stream
- Minimum Consultant role
- Should have at least 6 month to 1 year of relevant work experience
- Language capabilities – English and Hindi(Optional)
Salary: 23 K CTC to 27 K CTC per month
Work from home would be provided to the candidates with System and Internet facility.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id972539
Job Category BPO , Tech Support , Work from Home
Locality Address
State Karnataka
Country India
About Company
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 44,567 employees across 75 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals. For the year ended 31st March 2018, HGS had revenues of US$ 597 million
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