Customer Support Officer - Voice (English/Hindi) Jobs in Pune - HGS

Customer Support Officer - Voice English/HindiWalkin
Any Graduate, Any Post Graduate, BE/B.Tech
0 to 2 Years
Customer Support Officer - Voice (English/Hindi) Jobs in Pune - HGS
Last Date 21 Oct 2019
This Job is Expired

HGS - Job Details

Date of posting: 22 Aug 19
Customer Support Officer - Voice (English/Hindi)

Job Code : HGS/130

Location: Pune

Roles and Responsibilities:
  • Answer incoming customer phone calls and take appropriate action for each call OR
  • Make outbound calls using our customer database and convince them to buy the banking products
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
  • Input data into the company computer platform to keep each customer record updated

Education & Experience:
  • Under Graduates/Graduates/Post Graduates/Engineers
  • Fresher’s  or Upto 2 years of Experience 

Desired Skills and Abilities:
  • Excellent Verbal Communication Skill - Hindi and English 
  • Basic Telephone Etiquettes & MS Office

  • Salary – INR 13500 Per Month
  • Unlimited Incentives for Sales Process
  • Reward and Recognition Program
  • Day Shifts
  • 1 Rotational Weekly Off
  • Extensive Training Programs
  • Opportunity to work for one of the largest Financial Service Organisation

Job Summary

Job Type : Full Time
Job Category : Walkin,1 to 3 Yr Exp,Tech Support
Hiring Process : Walk - In
Who can apply : Freshers and Experienced (0 to 2 Years )

About HGS

HGS is a global leader in business process management (BPM) and optimising customer experience. Having been in the business for more than four decades, our operations serve more than 900 of the world’s top brands in nine verticals spread across seven geographies.
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimising the customer experience lifecycle. We are committed to our mission of enabling our clients to become more competitive every day. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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HGS recruiting Customer Support Officer - Voice English/Hindi Experienced(0 to 2 Years) candidates candidates nearby Pune.HGS vacancies for Customer Support Officer - Voice English/Hindi is recruited through Written-test, Face to Face Interview etc.
HGS Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with Any Graduate, Any Post Graduate, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Pune can apply for Customer Support Officer - Voice English/Hindi position in HGS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS and near your city and get a secured career.