Customer Support Representative Jobs in Ahmedabad - Trimming Shop Outsourcing Services
Customer Support Representative
Trimming Shop Outsourcing Services
Expired
Posted: 26 Jun 21
Job Description
Looking For:
An Experienced Customer Support Representative To Join Our Team In The E-Commerce Office. This Position Will Involve Providing Excellent Customer Service To A Variety Of Customer Queries For eBay, Amazon, Etsy, And Our Website Customers, Which Includes The Stock Availability, Delivery Information, And Order Discrepancies Predominantly By Email Using Xsellco/Edesk.
Roles & Responsibilities:
• Provide Knowledgeable Answers To Customer Phone And E-Mail Inquiries Regarding Products And Brand• Assist Clients On Order-On-Line• Deal With Orders In The Back Office And Liaise With Logistics• Follow-Up On Orders And Liaise With Customers, Retail, Repair Services, Buyers, Etc.• Follow-Up On All Customer Requests To Ensure The Brand Provides The Highest Level Of Customer Service In The Industry• Manage Ongoing Customer Relationships Utilizing Our CRM Tools• Develop Collaborative, Positive Working Relationships With Staff At Our Traditional Boutiques• Assist Customers With After-Sales Service Issues
Experience: Fresher / 1 Year
An Experienced Customer Support Representative To Join Our Team In The E-Commerce Office. This Position Will Involve Providing Excellent Customer Service To A Variety Of Customer Queries For eBay, Amazon, Etsy, And Our Website Customers, Which Includes The Stock Availability, Delivery Information, And Order Discrepancies Predominantly By Email Using Xsellco/Edesk.
Roles & Responsibilities:
• Provide Knowledgeable Answers To Customer Phone And E-Mail Inquiries Regarding Products And Brand• Assist Clients On Order-On-Line• Deal With Orders In The Back Office And Liaise With Logistics• Follow-Up On Orders And Liaise With Customers, Retail, Repair Services, Buyers, Etc.• Follow-Up On All Customer Requests To Ensure The Brand Provides The Highest Level Of Customer Service In The Industry• Manage Ongoing Customer Relationships Utilizing Our CRM Tools• Develop Collaborative, Positive Working Relationships With Staff At Our Traditional Boutiques• Assist Customers With After-Sales Service Issues
Experience: Fresher / 1 Year
Job Particulars
Education Any Graduate
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1236760
Job Category Tech Support
Locality Address Paldi
State Gujarat
Country India
About Company
Trimming Shop Outsourcing Services
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