Customer Support Representative Jobs in Bangalore - Intugine Technologies
Customer Support Representative
Intugine Technologies
Expired
Posted: 14 May 20
Job Description
Job description
Role:
- The Customer Success Executive contributes to the company's success by effectively managing its clients.
- You will be the SPOC (Single Person of Contact) for our existing clients and will be responsible for the successful implementation of our solutions in new client locations.
Responsibilities:
- Assisting client's queries over email & call.
- Looking into complaints and coordinating with clients to resolve their issues.
- Resolves product or service problems by clarifying the client's issues; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing client's information.
- Visits client location for successful implementation.
- Contributes to team effort by accomplishing related results as needed.
- Generating product ideas to reduce the number of queries & solve the pain points of customers
- Participate in innovation and find new ways that are more efficient in terms of operations
Required Candidate profile
Qualification Bachelors in any field
Work Experience Required 6 months-1 year
Job Location(s) Koramangala, Bangalore
Job Particulars
Education Any Graduate
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id927797
Job Category Tech Support
Locality Address Koramangala
State Karnataka
Country India
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