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Customer Support Representative Jobs in Noida - Ison Bpo India Pvt Ltd

Customer Support Representative

Ison Bpo India Pvt Ltd
experience-icon 1 to 3 Years
salary-icon 175000 - 250000 Yearly
qualification-icon Other Course
Expired

Posted: 17 Mar 20

Job Description

  1. Answer calls professionally to provide information about products and services.
  2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  3. Follow up to ensure that appropriate actions were taken on customers' requests.
  4. Refer unresolved customer grievances or special requests to designated departments for further investigation.
  5. 6 days working with rotational week off.
  6. 24*7 rotational shifts for male candidates (one-sided cab facility in night)/ Only day shift for female candidates.


Desired Candidate Profile-

  • - Excellent written and verbal (English) communication skills.
  • - Minimum 1-year work experience.
  • - Must be customer-oriented.
  • - Patient and positive attitude.
Education
Any Graduate in Any Specialization, Graduation Not Required
Any Postgraduate in Any Specialization, Post Graduation Not Required
Any Doctorate in Any Specialization, Doctorate Not Required

Job Particulars

Education Other Course
Who can apply Experienced (1 to 3 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id893143
Job Category Tech Support
Locality Address
Country India

About Company

Ison Bpo India Pvt Ltd
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