Customer Support Specialist jobs - Bangalore - Naksha Business Services Pvt Ltd - 2 to 2 years of experience - 31 May 2021
FEATURED JOBCustomer Support Specialist
2 Years 
20000 - 25000 Monthly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate 
Job Description
We are looking for passionate Customer Service professionals who have a flair for resolving customer queries, recommending solutions, guiding users through immigration process and enquiries. To be successful in this role, you should be an excellent communicator who is able to earn customer’s trust. You should be familiar with help desk software.
Job responsibilities
Respond to customer queries in timely and accurate way via chat
Identify needs and help address them
Analyse and report service requests (New enquiries, Existing case, etc)
Update internal database with enquiry information
Share features and effectively work around with team members
Follow-up with customers for resolution of requests
Job requirements
Graduate in any discipline
Min 2 yrs of work experience with BPOs in Customer Interface role
Excellent written and spoken English
Familiarity with Help desk software
Multi tasking abilities
Age<30yrs
Job Particulars
About Company
